Try It
About
Pricing
FAQ
Feedback
Install for Chrome
Try It
About
Pricing
FAQ
Feedback
Install for Chrome
Alpha
Help & FAQ
Common questions during alpha testing. Something missing?
Email me directly
.
Getting started
How do I install ChainPoints?
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I'm reinstalling — do I need to do anything special?
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How do I set up my profile?
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Which booking sites does ChainPoints work on?
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Free plan limits
How many searches do I get?
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How many cards can I add?
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Why isn't my card here?
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What is Box 3 — Book with Partner, and why is it locked?
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What are Combo cards and why are they locked?
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What routes am I limited to on the free plan?
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How do I upgrade to Pro?
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Live miles data
What does "live miles" mean vs "estimated"?
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Why does it sometimes say "Live data unavailable — showing estimated miles"?
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Not all airlines show live miles — is that a bug?
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The live miles number looks wrong — what should I do?
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Troubleshooting
The ChainPoints card isn't appearing on Google Flights
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I see "No available paths from your cards"
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My point balances look wrong after logging in on a new device
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The extension stopped working after I updated Chrome
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Something looks broken and it's not listed here
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Still stuck?
Share feedback
or
email directly
, we respond fast during alpha.