Frequently asked questions.

Add ChainPoints to Chrome from chainpoints.app/install and pin it to your toolbar.

Then open Google Flights, sign in from the ChainPoints icon, and add your cards under My Profile — the points overlay appears on your flight results automatically.

ChainPoints updates automatically in Chrome — you normally don’t need to do anything.

If it’s acting up after an update, open chrome://extensions, find ChainPoints, and toggle it off and on (or click Reload). If that doesn’t help, remove it and add it again from chainpoints.app/install — your cards and balances are tied to your account, so they come right back.

Click the ⟡ icon in your toolbar → My Profile tab → select the credit cards you hold and enter your point balances. Hit Save Profile.

ChainPoints uses this to find the cheapest path from your cards to the miles you need.

Google Flights right now. Expedia and Kayak support is on the way — the extension is already built for them and just needs a bit more testing before we switch it on.

Chrome and any Chromium-based browser — Brave, Edge, Arc, Opera. Not Safari or Firefox.

5 live award searches per month. A “search” is one unique origin → destination → date combination.

After the live limit, you still see a points cost on every flight — it’s predicted by our algorithm from the airline’s typical award rates rather than the exact live award price for that flight.

Reloading the same search, or filtering/sorting the results, does not count as a new search. Resets on the 1st of each month.

Free plan: 2 credit cards, 1 airline program, 1 hotel program. Pro removes all limits.

Note: on the free plan, once you remove a card you can only re-add it one time — after that it’s permanently removed until you upgrade.

ChainPoints currently supports the major US transferable-currency cards. The full list:

• American Express — Membership Rewards (Gold, Platinum, Green, Business Gold, Business Platinum, Business Green)
• Chase — Ultimate Rewards (Sapphire Preferred, Sapphire Reserve, Ink Preferred, Ink Cash, Ink Unlimited, Freedom, Freedom Unlimited, Freedom Flex)
• Citi — ThankYou Points (Strata Premier, Premier, Prestige, Preferred, Double Cash, Custom Cash, Rewards+)
• Capital One — Venture / Venture X / Venture Rewards / Spark Miles
• Bilt — Bilt Rewards (Mastercard)
• Wells Fargo — Autograph / Autograph Journey

We’re actively adding more issuers — Barclays, Synchrony, U.S. Bank, and direct co-brand cards (Marriott, Hilton, Delta SkyMiles, etc.) are on the roadmap.

Want a specific card supported? Drop us a feedback note with the card name. We prioritize based on demand.

Box 3 shows partner airline booking options — for example, booking a United flight using Air Canada Aeroplan miles when Aeroplan has better availability or pricing. The same seat is often cheaper through a partner program, and ChainPoints surfaces that for you.

Pro feature

When no single card covers the full miles needed, ChainPoints can combine two cards — for example, 10,000 Chase points + 7,000 United miles to cover a 17,000-mile flight. Free users see a blurred preview.

Pro feature

Free users can see results for domestic US flights only (both airports must be in the US) and only for the main US carriers: United, American, Delta, Alaska, JetBlue, Southwest, Frontier, and Spirit.

International routes and carriers are Pro only.

Open the ChainPoints icon → Account tab → Upgrade. Pro is $8.99/month or $89.99/year, and unlocks 10× more searches, international routes, Box 3 partner booking, and editable nodes.

Live miles are the real award price for that flight, and need a search to load.

Other flights show a points cost you can plan with.

Live miles are available on supported flights and dates. Elsewhere you’ll see a points cost.

Also, once you’ve used your plan’s monthly live searches, you’ll see a points cost until the count resets.

No. Live award pricing covers most major U.S. and international programs, and coverage keeps expanding.

Flights outside live coverage show a points cost predicted by our algorithm instead.

Award prices change frequently with date and demand, so the number can shift between when we last checked and when you book — always verify with the airline before transferring points.

Share it using the feedback form and include the route and date. That helps us track accuracy issues.

First, make sure you’re logged in — click the ⟡ icon and check the Account tab.

If you’re logged in and still not seeing cards, Google may have updated their page layout. Try reloading the page. If it still doesn’t work, report it with the URL you were on.

This means none of your saved credit cards have a transfer path to the airline shown. For example, if the flight is on Spirit and you only have Chase UR, there’s no transfer route.

Check the “You Might Be Missing Out” section below the card for programs that would unlock better paths.

Your wallet syncs from the server when you open the popup. If you recently updated balances, try closing and reopening the popup — it refreshes from Supabase on every open.

Go to chrome://extensions, find ChainPoints, and click the refresh icon.

If that doesn’t work, remove it and add it again from chainpoints.app/install, then sign back in.

Use the feedback form at chainpoints.app/feedback or click Report a Bug inside the extension popup (Account tab). Include a screenshot if you can. It speeds up debugging significantly.